FAQ

Frequently Asked Questions

How long does shipping take?

Orders typically arrive within 3–7 business days.

How do I track my order?

Once your order ships, you will receive an email with tracking information.

Do you ship internationally?

Currently we offer international shipping.

What if my item arrives damaged?

Please contact us within 5 days of delivery so we can assist you.

Can I return my order?

Yes. Returns are accepted within 14 days of delivery if items are unused.

How do I contact support?

Email us at imprevuusa@gmail.com and we will respond within 24–48 hours.